Have you ever been on a holiday from hell? Now I am not sure how you have answered this question but I have just come back from one. I am now able to laugh about some of things that we had to endure and I am hoping that by writing about the experience will give me yet more therapy. I certainly hope you never have to go through such an array of difficulties in the future.
My family and I were very much looking forward to our annual two week holiday, jetting off from flood ridden England to a some what sunnier climate was just what the doctor ordered.
I felt like I deserved the break after working very hard in my chosen career in the first seven months of the year and was sure that the rest of the family were also due a wonderful break.
What made the whole trip even more exciting was the fact that we were returning to the same hotel and resort that we had visited the previous summer, this was in Menorca. The reason we had decided to go back was quite simply because of the excellent time we had had their the first time, all in all we did not think that we could have got much better.
From the first moment when we arrived it was obvious things were not right. This lovely hotel had seemingly been left to the dogs. The sparkle had disappeared to be replaced by dirty walls and a new set of bland colours. We quickly learned that there were new owners of the hotel, owners it seemed of a much lower standard than what had been in charge before.
Our room was, in our opinion, dirty. The food was no more than basic, the entertainment was scarce and the customer service was worse than poor.
Where as last year the hotel had been aimed at attracting families, this year it seemed full of yobs. I did try to complain about the noise but nothing was resolved.
To cap things my wife fell down some steps and broke her left leg, I am sure this was due to a hotel leak, but my wife insisted on taking it no further.
I could continue but feel as though I am going to start to cry! I am now glad to be back in the UK.
If you are ever in this situation this would be my advice:
1. Put in a complaint to your holiday rep.
2. Ask to be upgraded to a better room.
3. Tell the hotel owner that you work for the press and that this would make an interesting story for the folks back home.
4. Make the most of the holiday and learn from the experience by doing more checks the next time.
There are now, I have only just discovered, a number of websites where you can rate different hotels from around the world. I have just posted my ratings for this hotel and gave them a one out of five for each category. I am hoping that this will deter and warn other people from going to this shoddy place.
Stephen Hill runs The How To Stop Stammering Centre, he has a number of websites including:
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